Refund and Exchange


These guidelines apply only to islsnac Jamaican snacks and the online Caribbean grocery store. For subscription members, please see subscription plan guidelines.


Islsnac goal is to deliver to customers Caribbean snacks and groceries that will meet or exceed product quality by producing zero faults or damage.   We retain the right to protect our product distribution practices. With that right, we will not tolerate any mistreatment or falsifiable request. Our refund, return, and exchange policy has guidelines to ensure customers experience are fulfilled within the parameters of islsnac and customer relationship. Read terms of services and privacy policy.


Items can't be returned or exchanged because of their nature, unless they arrived damaged or defective, we can't accept returns for custom or personalized orders and perishable products (like food or flowers).


Subscription Payment and cancellation:

For subscription, a one-time payment is required and you will be covered for an entire year, you pay nothing more. No worries, no hassle, your snack boxes will be delivered to you according to your chosen plan. Cancel at anytime within 30 days following your subscription plan enrollment. After the full 30 days has passed, cancellation and refund will not be granted.  To administer a subscription cancellation please visit


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island ~ isl 

i'll snack

snack ~ snac

jamaican snacks


Hampton Roads, Virginia

Open  24/7

Mon-Fri: 9 am - 7 pm

©2020  islsnac LLC

Caribbean Sweet Snacks

Veteran Owned

Join a few of our very satisfied snacationers